ICON
ICON 0
  • Your shopping cart is empty!

IMPORTANT: Website system under upgrading, online order system is not available now. Sorry for any inconvenience caused.
info@leafbuddiofficial.com
ICON
ICON 0
  • Your shopping cart is empty!

leafbuddi
ICON ICON 0
  • Your shopping cart is empty!

Warranty Policy

Warranty period of Leaf buddi mods & kits (including vape kit, herb kit, wax kit, 2 in 1 kit, 3 in 1 kit) is 6 months from the time of purchase. Warranty period of Leaf buddi slim batteries is 3 months from the time of purchase. Warranty policy doesn't apply to accessories or apparel.

 

WUUKAH Warranty Policy

Leaf Buddi provides a one-year warranty from the date of original retail purchase for the electronic base and any defect in materials and workmanship.
The warranty does not cover glass, atomizers, normal wear, and tear, or damage caused by accident or abuse.

 

If there's any quality problem found during the warranty period:

1. For products that bought directly from Leaf buddi official website, you need to provide order number(s), photos or a video showing the defect(s) of the product(s) to our customer service team: info@leafbuddiofficial.com. After confirmed that the damage isn't caused by accident or abuse, you will be given a free replacement.


2. For products bought from other retail stores, we suggest you handle the after-sales service with local sellers where you ordered from, Leaf buddi have different distributors in different countries out of China and have authorized
them the rights of that under certain rules. If further assistance after that, you are also welcome to consult with Leaf buddi team in China. It requires providing the product's security code which can be found on the packaging, and photos or a video showing the defect(s) of the product(s) to our customer service team: info@leafbuddiofficial.com. If it's authentic and confirmed that the damage isn't caused by accident or abuse, you will be given a free replacement .


3. We won't charge for the first replacement product, but please understand that we need to charge shipping fee for the second replacement of the same original device, and in case there is a third replacement request, we can only offer you a 30% off discount for the particular product.

 

PS: If your leaf buddi mod is damaged because of the cartridge leakage, if the cartridge is from Leaf buddi, you will be given a free replacement product. But if the cartridge is not from Leaf buddi, we can only offer you a 30% off discount (Apply to all products on Leaf buddi official store.)  

All MSG will be responded timely

We are professional & reliable

We are friendly & patient

  • NOTE:

  • 1) There is no need to send defective products to Leaf buddi.

  • 2) Your video/video link or pictures must depict the problem directly and clearly.


Our Instagram